FAQ's

Frequently asked questions

Are you a newbie to my website looking for some answers?
If yes - you've come to the right place!

Where can I find your hiring catalog?

We've got quite a bit to offer here and we are still in the process of putting together a catalog for it.

Backdrops, Decor Tables, Decor pieces, mirrors and so much more!

Please contact me directly via Whastapp or e-mail for more information regarding this.

How do I place an illustration order?

Please mail (hello@bythaniyah.co.za) or whatsapp (+279 290 0562) with the image you'd like illustrated and I will be able to quote you accordingly for the artwork.

I will forward the price list of the print and framing options available and we can get going with your order from there!

Do you ship nationally (out of CPT)?

My courier cost are as listed below:
R105 local shipping (cape town)
R150 national shipping (out of cape town)

Alternatively, if you are in Cape Town you are able to collect in the Southern Suburbs or send an Uber Package Collect!

 

What other products and services do you offer?

Branding (logo / signage / cards - anything branding!);

Events: Bridal & Baby shower boxes, invitations, backdrop hiring, printing, print on demand (HTV, Screen printing), gifting, personalised balloons and so much more!

I love a challenge so if there are any products or services that I do not currently have available - don't be shy to reach out because a few of my current products are from custom requests that were too good to not add to the catalog! 

I need my order urgently for a last minute gift - is this possible?!

Most likely YES - I like to make a plan and help people out, so don't be scared to reach out and find out if I am able to assist you last minute!

 

RETURN / EXCHANGES:

There is a strict no return and exchange policy.

IF you need any changes on your product, these alterations will be on your expense including the courier fees if you are outside of CPT.